Stacks of lumber boards and woodworking machinery in a large workshop.

Privacy Policy

Cygnus Lumber & Millworks (“Cygnus,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through cygnuslumber.com (the “Site”), how we use it, and the choices you have.

By using the Site, you agree to the terms of this Privacy Policy.

Information We Collect

Information You Provide to Us

When you fill out a contact form, request a quote, or otherwise submit information through the Site, we may collect:

  • Your name
  • Email address
  • Phone number
  • Any other details you choose to include in your message

Information Collected Automatically

When you visit the Site, we and our service providers may automatically collect certain information about your device and how you interact with the Site, including:

  • IP address and approximate location
  • Browser type and device information
  • Pages viewed, time on page, and referring/exit pages
  • Date and time of visit

This information is collected through cookies and similar tracking technologies, including Google Analytics and Google Tag Manager. You can control cookies through your browser settings; disabling cookies may affect how the Site functions.

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide the services you request
  • Operate, maintain, and improve the Site
  • Understand how visitors use the Site through analytics
  • Communicate with you about our services, when appropriate
  • Comply with legal obligations

How We Share Your Information

We do not sell your personal information. We may share information with:

  • Service providers who help us operate the Site and analyze its performance (e.g., Google Analytics)
  • Legal authorities, if required to comply with the law, protect our rights, or ensure safety
  • A successor entity, in the event of a merger, acquisition, or sale of assets

Cookies and Analytics

The Site uses cookies and similar technologies, including Google Analytics, to understand visitor behavior and improve our content and services. Google Analytics collects information anonymously and reports website trends without identifying individual visitors. You can learn more about how Google uses this data, and opt out, at Google’s Privacy & Terms site and via the Google Analytics Opt-out Browser Add-on.

Data Retention

We retain the personal information you provide for as long as necessary to respond to your inquiry, provide our services, or comply with legal requirements, after which it is securely deleted or anonymized.

Your Choices and Rights

Depending on where you live, you may have the right to:

  • Request access to the personal information we hold about you
  • Request correction or deletion of your information
  • Opt out of certain data collection, such as analytics cookies

To exercise these rights, contact us using the information below.

Children's Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” above reflects the date of the most recent revision. We encourage you to review this page periodically.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Cygnus Lumber & Millworks
2321 Vaughan Rd,
Virginia Beach, VA 

horvathgs123@gmail.com
757.695.8887